Setting up a Return and Exchange:
Refunds on Returns
All return merchandise must be received by thesaltysurfer com prior to receiving a refund. . Refunds will be applied as soon as possible,
but please allow up to 3 weeks for your return to be received and processed.Please note items returned for a refund 90 days will
be issued a Salty Surfer gift certificate valid at thesaltysurfer com.
Exchange Orders
All pending exchange orders will be processed by thesaltysurfer com immediately upon receiving the original return merchandise
The balance if any will be charged at this time and the requested replacement merchandise will be shipped USPS ground at
no extra charge.
Our exchange process also allows for the option to ship your exchange items immediately. If you choose this option, you will
be charged for the new order in full, shipping included, thesaltysurfer.com will refund the cost of the replacement
merchandise (a.k.a. exchange) once the return shipment is received. The new outbound shipping charges
will also be refunded at that time. Please allow up to 3 weeks for the return to be received and refunded.
Gift Returns and Exchanges
If you would like to return an item you have received as a gift you will need to CONTACT US.
If the merchandise to be returned was originally purchased at thesaltysurfer com please have the Order ID number handy in order
to receive a prepaid return postage label. If you are not sure where the item was purchased you will be given the address for sending
your return back to us. Upon receipt of your returned goods we will send you a gift certificate of equal value.
Out of Stock Items on Exchanges
If an item or a particular item size is out of stock you will be notified as soon as possible via email or telephone. If the item
is going to come back in stock you will have the option to wait. If it is out of stock for the season you may make a new
selection, receive a refund when applicable or receive a gift certificate of equal value.

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